Ordering & Deliveries
Getting your favourite local products to you, fast!
To accommodate our small businesses and makers from across Kingston, Frontenac, Lennox and Addington, Shop Central has a pre-scheduled pickup and delivery date each week as determined by orders received.
- Shop Central delivers products to customers every Friday.
- Customer orders received before Tuesday at 12:00pm (noon) are processed (ordered from the partnered business) and typically confirmed by the vendor in under 24 hours.
- In the event that we are unable to reach the vendor, or if a product pickup date is deferred, the customer will be notified about a new delivery date.
Although we cannot guarantee these delivery dates, we work hard to ensure that any delays are communicated to customers right away! If you have any questions, please contact us, Shop Central, through our “Contact Us” page here.
Like the small businesses we work to support, Shop Central is a small, boot-strap team that are working hard to keep deliveries on time.
- If there is a delay with your order or changes to be made, we will reach out as early as we can
- If a product is unavailable, we will swap it for something of equal or greater value in the same category or maker, refunds are also available
- Custom and/or handmade products may take additional time to put together
We will work hard to avoid any issues with your deliveries, but this is Canada so we go with the snow! Have additional questions? Contact the Shop Central team through our “Contact Us” page.
Shipping Zones & Options
Delivery available across Kingston, Frontenac, Lennox & Addington Regions
including Gananoque, Napanee, Leeds & Grenville and more
Kingston City, Region & Amherstview
Kingston North, East, Portsmouth, West-End, Cataraqui Woods, Collins Bay, Amherstview
K7K*, K7L*, K7M*, K7P*, K7N* postal codes
$5 delivery or free on orders over $75
South Frontenac, Loyalist, & Napanee
Napanee, Elginburg, Glenburnie, Harrowsmith, Yarker, Bath, Camden East
K0H 1M0 1S0, 1V0, 1G0, K0K 3N0 1J0, K7R*
$7 delivery or free on orders over $75
Enterprise, Inverary, Sydenham & Newburgh
Inverary, Sydenham, Centreville, Enterprise, Newburgh
K0H 1X0, K0H 2T0, K0K 1N0, K0K 1Z0, K0K 2S0
$9 delivery or free on orders over $75
Verona, Hartington & Wolfe Island
Battersea, Wolfe Island, Selby, Verona, Hartington
K0H*, K7G*, K0H*, K0K* postal codes
$10 delivery or free on orders over $75
Seeley's Bay & Gananoque Region
Seeley’s Bay, Gananoque (West of the River)
K0H 2N0, K7G*
$12 delivery or free on orders over $75
Howe Island, Lansdowne & Gananoque
Howe Island, Lansdowne & Gananoque (East )
K0E 1L0, K7G 2V4, K7G 2V6
$15 delivery or free on orders over $75
Frequently Asked Questions
When is Shop Central’s delivery?
All deliveries are processed on Tuesday, received Thursday and delivered Friday between 10am and 6pm. You will receive an email confirmation when your order is placed and once it’s out the door.
What if I am not home to accept delivery?
Not to worry! If you are not home during delivery, our delivery team will drop the box off at your front door (or wherever you specify in your Delivery Instructions). If you live in an area where a box cannot easily be left, we suggest one of the following solutions:
- Provide the address of a helpful neighbour that will be home during the delivery window and can accept your package for you
- If you live in a building, ask your concierge to receive the box for you, or give buzzer instructions via the Delivery Instructions
- Have the box delivered to your workplace or a nearby business or restaurant that won’t mind you picking up the box
How much is delivery?
In order to guarantee the prompt delivery of your meals at their freshest, there is a shipping cost. These costs are set by postal code and can be found above or once you’ve started to checkout your products!